SHIPPING & RETURNS
<h2 dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta" style="text-align: center;"><span lang="en" class="Y2IQFc">SHIPPING & RETURN</span></h2>
<h3 class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">SHIPPING TERMS</span></h3>
<h3 dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><strong><span lang="en" class="Y2IQFc">Shipping areas:</span></strong></h3>
<p dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">We deliver within Germany. Also to Austria, Luxembourg and Spain including the Balearic Islands.</span></p>
<h3 dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">Shipping:</span></h3>
<p>The flat shipping fee is 5.00 euros per order within Germany and 12.00 euros per order to the corresponding EU countries. Your package is free of postage within Germany for orders worth more than 59 euros. This applies to the EU from 150 euros.</p>
<h3 data-mce-fragment="1"><span>Delivery time:</span></h3>
<p>The delivery time is approximately 2-5 working days. Items that come from our external warehouse take approx. 3-7 days. We always strive to process and ship orders as quickly as possible.</p>
<h3><span>Shipping service provider:</span></h3>
<p dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">We work with DHL as a reliable shipping service provider to ensure that your goods are delivered safely and promptly.</span></p>
<p data-mce-fragment="1"> </p>
<h3 class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">RETURN POLICY</span></h3>
<p><span data-mce-fragment="1"><strong data-mce-fragment="1">Return Policy: </strong></span>If you are not satisfied with your order, you can return it within 14 days of receipt. (See revocation)</p>
<p>Returns must ALWAYS be announced in advance by email. <strong>info@loonyfashion.de</strong></p>
<p>The goods must be unused and in 100% resalable condition.<br></p>
<h3 class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">Return costs:</span></h3>
<p dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">The costs for the return are borne by the customer, unless the return is due to an error on our part or a defective product. (§312 g Para. 1, 355 Para. 1 BGB)</span></p>
<h3>Refund:</h3>
<p dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">After receipt and inspection of the returned goods, the purchase price will be refunded to the original payment method within 7 days.</span></p>
<h3 class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">Damaged or defective products:</span></h3>
<p class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">Upon receipt, the goods must be checked immediately for defects and a complaint must be made before wearing them for the first time.</span></p>
<p class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">In the event of damaged or faulty products, please contact our customer service immediately. We will find a solution to make sure you are satisfied.</span></p>
<p class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en"><strong>Customer service:</strong> </span>If you have any questions or problems, our support will be happy to help you. </p>
<p data-mce-fragment="1"> </p>
<h3 class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">SHIPPING TERMS</span></h3>
<h3 dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><strong><span lang="en" class="Y2IQFc">Shipping areas:</span></strong></h3>
<p dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">We deliver within Germany. Also to Austria, Luxembourg and Spain including the Balearic Islands.</span></p>
<h3 dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">Shipping:</span></h3>
<p>The flat shipping fee is 5.00 euros per order within Germany and 12.00 euros per order to the corresponding EU countries. Your package is free of postage within Germany for orders worth more than 59 euros. This applies to the EU from 150 euros.</p>
<h3 data-mce-fragment="1"><span>Delivery time:</span></h3>
<p>The delivery time is approximately 2-5 working days. Items that come from our external warehouse take approx. 3-7 days. We always strive to process and ship orders as quickly as possible.</p>
<h3><span>Shipping service provider:</span></h3>
<p dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">We work with DHL as a reliable shipping service provider to ensure that your goods are delivered safely and promptly.</span></p>
<p data-mce-fragment="1"> </p>
<h3 class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">RETURN POLICY</span></h3>
<p><span data-mce-fragment="1"><strong data-mce-fragment="1">Return Policy: </strong></span>If you are not satisfied with your order, you can return it within 14 days of receipt. (See revocation)</p>
<p>Returns must ALWAYS be announced in advance by email. <strong>info@loonyfashion.de</strong></p>
<p>The goods must be unused and in 100% resalable condition.<br></p>
<h3 class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">Return costs:</span></h3>
<p dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">The costs for the return are borne by the customer, unless the return is due to an error on our part or a defective product. (§312 g Para. 1, 355 Para. 1 BGB)</span></p>
<h3>Refund:</h3>
<p dir="ltr" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" aria-label="Translated text" id="tw-target-text" data-placeholder="Translation" class="tw-data-text tw-text-large tw-ta"><span lang="en" class="Y2IQFc">After receipt and inspection of the returned goods, the purchase price will be refunded to the original payment method within 7 days.</span></p>
<h3 class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">Damaged or defective products:</span></h3>
<p class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">Upon receipt, the goods must be checked immediately for defects and a complaint must be made before wearing them for the first time.</span></p>
<p class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en">In the event of damaged or faulty products, please contact our customer service immediately. We will find a solution to make sure you are satisfied.</span></p>
<p class="tw-data-text tw-text-large tw-ta" data-placeholder="Translation" id="tw-target-text" aria-label="Translated text" data-ved="2ahUKEwjnp5qS9ZyFAxXqRPEDHSN6B9MQ3ewLegQIBRAU" dir="ltr"><span class="Y2IQFc" lang="en"><strong>Customer service:</strong> </span>If you have any questions or problems, our support will be happy to help you. </p>
<p data-mce-fragment="1"> </p>